What We Collect and Why We Keep It
When you open an account, we collect the details you submit — name, email address, and the mobile number linked to your wallet. When a deposit is made through DANA, OVO, or GoPay, we log the transaction reference and timestamp; we do not store your full
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wallet credentials or PIN. We also collect device identifiers and session data to keep your login consistent across your phone and browser — so a session you started in Medan can continue on desktop without you re-entering everything. This data serves three purposes: verifying your identity,
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processing withdrawals, and keeping your account secure. We do not share identifiable data with advertisers. Where we work with payment processors and fraud-prevention services, those partners handle only the minimum data needed to complete the transaction. Data retention periods depend on applicable local law and our
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internal compliance schedule. You have the right to ask what data we hold about you, request a correction, or ask for deletion where local law permits. Availability of this platform and these rights depends on your region and local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.